Driving Excellence in Healthcare: Effective Performance Management with Frenetti
We are Frenetti.
Where healthcare innovation is synonymous with cost savings, quality improvement, and future-proof healthcare
1. Ambition: Our goal: a healthcare system where healthcare professionals not only excel in caring for others, but are also supported in self-care and well-being. Put the focus on the healthcare professional and management by providing them with the attention and tools they need to grow both personally and professionally.
2. Challenges in healthcare: Healthcare professionals often leave their jobs for three reasons: lack of career prospects, high workload, and social insecurity. This leads to high replacement costs (approximately €50,000 per person) and significant losses (1% absenteeism costs €1 million). Effective hospital performance management can reduce these issues by addressing the root causes of burnout and job dissatisfaction.
3. Frenetti's solution: Frenetti Online focuses on these core problems through staffing development, workload management, and improving the work environment. This results in increased job satisfaction, reduced staff turnover and absenteeism, and improved retention. Our approach has proven effective, with testimonials from healthcare professionals who have experienced significant improvements.
4. Result: A step towards sustainable care, higher productivity, and substantial cost savings, with the healthcare professional in the leading role.
Published Project May 14th, 2026.
Nurses’ Professional Performance: The Development and Evaluation of a Formative Workplace-Based Self-Assessment Instrument
Timeline Evidence-Centered Design Iterative Development Process FAN: 2013-2023
Less outflow of nurses with the help of the ‘Frenettiscan’: Formative Assessment for Nurses’ Professional Performance (FAN).
"Since we have made a professionalization with (bachelor) nurses with the help of the *Frenettiscan, the (bachelor) nurses experience more control, they show more leadership, they experience more job satisfaction, so there is less outflow." - Heleen Nap, Teammanager on the Oncology Unit, Projectleader Floor (nursing development) at Medical Center Leeuwarden. MCL started in 2018.
A great result in the development-oriented Floor program at MCL. Started in 2018. For more information, please contact us. Marga Driessens (MCL) , Heleen van der Woude-Nap (MCL), Freda Vasse (Frenetti)
*Frenettiscan is a collective name given by hospitals for the Frenetti Professionalism Performance Assessment. FAN is the new acronym for this assessment for nurses.
Contact
Feel free to fill in this form and we will contact you to schedule a meeting or email us to contact@frenetti.com.
Frenetti team
Challenges in staffing levels
There is extensive demand for care, and its complexity is increasing due to technological developments. At the same time, there is a shortage of skilled and qualified professionals, including a large group of nurses working in a variety of roles and contexts. In times of scarcity, the urgency to shorten learning time while maintaining quality increases. Teams are also constantly changing. What is the optimal nursing staff mix to deliver the requested care?
Assessment tools
Gain insight into all professionals' actual expertise levels, professional development goals, workload, and the quality of their work-learning environment, such as nurses. The data entered by professionals can be viewed at any time in various reports. To steer with actual data, it is important to update regularly as soon as the situation changes.
Performance management
Using data from professionals, it is possible to analyze and discuss the current situation and nurses’ goals, and then take purposeful action. What deserves attention now, and what can wait? Identify vulnerable groups to support well-being, job satisfaction, self-control, autonomy, career development, and the work atmosphere. Prevent high nurse turnover, sick leave, nurse burnout, and other vulnerabilities when performance levels, workload, and/or the quality of the work learning environment are the cause. Strive for an optimal nursing staff mix and nurse staffing levels through targeted professional development for nurses and effective performance management in healthcare organizations.
What’s in it for you?
Nursing Staff Development based on needs and ambition which leads to retainment
Aim for greater job satisfaction and retention among nursing professionals. Investing in the healthcare workers you have is the right, sustainable, and more cost-effective choice. Replacing 1 FTE costs approximately 50,000 euros! The Formative Assessment for Nurses’ Professional Performance (FAN), used as a Needs Assessment and for Staff Development, increases nurses’ self-control and nurse leadership, improves job satisfaction, and, as a result, decreases turnover.
Prevent Nurse Burnout and high rate of Nurse Turnover
When using the Nurses’ Workload Assessment, you will get an overview of healthcare professionals for whom there is a gap between expertise/skill level and workload. Experience shows this is the case for about 10% of healthcare professionals: a lower level of expertise or skills relative to their workload. With this data, you can prevent overexploitation due to a mismatch between skill/expertise levels and workload, which can lead to sick leave or burnout. Also, you can identify which nurses tend to leave to prevent high rates of nurse turnover, because of skills mismatch: a higher expertise level in comparison to their workload.
Accelerate Nurses’ Professional Development due to shortages
The reports indicate the current level of each healthcare professional across each aspect of their performance. As a result, unnecessary training and education are a thing of the past. Of course, there are training courses or educational programs that align with the improvement goals set by the healthcare organization. This can be checked to see whether it aligns with the goals indicated by the professionals..
“I’ve never thought so much about my professionalism before.”
— Nurse
What our customers say
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"Freneti scan helps. The Haga Hospital works with development gardens and think tanks in the nursing departments. The other departments will follow later. Teams starting run the Freneti scan; a self-test that provides insight into competencies, qualities, and ambition. That is the basis for the conversation with the manager: what do you want, what are the possibilities, how can we realize them."
Source: Website VenVN
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"The completed professionalism scans show that there is a great need for training among nurses. That is why Isala allocates four years for a development program. A development program for nurses individually, but also for departments. The themes are: health, quality and safety, professional action and the nursing process. The development program is cross-disciplinary [...]."
Source: https://www.isala.nl/academie/over-de-academie/kennis-en-expertise/verpleegkundigen-nieuwe-stijl/Read the article: “ISALA: SAMEN DE BESTE ZORG GEVEN” in TVZ - Verpleegkunde in praktijk en wetenschap.
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"Extremely useful tool to map nursing abilities, professionalism of the team as well as team effectiveness. Great tool for individual nursing professionals, department heads and managers." (2016)
— M. Schouten, Manager Jeroen Bosch Academie -
"In Máxima MC we have been using the Frenetti professionalism (self)scan since 2016 and we will continue to do so in the coming years. It provides our nurses and their managers with more insight into the competencies they have, use and want to develop in the workplace. In this way, it gives substance to the development conversation that is held between manager and nurse. It also provides a good insight into where there is ambition and further development at team level. Based on this, we are working on the development of the nurses in our hospital at an individual level and at the team level."
— N. Baselmans-Lemckert, Projectleider Raad van Bestuur (2021)
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"We use this for nurses' self-assessment. Where do they stand and what competencies do they want to develop further. The scan allows them to have a more targeted development conversation with their team manager. And the team manager gets an overview of where his or her team stands." [...] You hear from nurses that it is nice that there is room for personal development."
— E. Veenendaal, Manager Kliniek (2018)
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"The professionalism scan supports the development and ambition of the individual nurse and the team, together on the road to future-proof nurses."
— M. Driessens, Senior Staffunctionaris (2021)
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"Tjongerschans has traditionally been a hospital with many MBO nurses. In recent years, we have focused on a mix of MBO and HBO graduates. You can now focus more on that."
— G. van Buiten, Sector Manager (2018)
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"The Nursing Professionalism Assessment has resulted in:
- Insight into knowledge, competencies and attitude of nursing professionals at individual and team level,
- A point of view of a nursing professional himself and how do the ambition of professionals and their organization fit together,- Insight into the relationship of team performance and intensity of care,
- Nice improvement plan per individual professional, but also connected to team learning,
- Extensive 'brackets' for an objective conversation between nurse professional and manager,
- A 360° view of what is going well and what can be improved. Gets the team on the same page about the team priorities,
- Overall awareness among nurses but also among executives/managers. A very valuable tool for personal and team growth, and for organizational development."
— L. Mulder, Manager afdeling Chirurgische Zorg (2017)
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"With this instrument, we are entering a new phase at our company and that was necessary."
— A. Huizenga, bestuursvoorzitter (2015)
“The results of the Frenetti professionalism scan at hospital level provide a clear insight into which competencies nurses feel competent and less competent."
— Dr. M. van der Cingel, NHL Stenden University of Applied Sciences / Medical Center Leeuwarden (2022)
The Frenetti Assessments
Gain insight: 'What is nurses’ actual expertise or skills level?' and 'What is their ambition or goal?'
Use current data and use data technology.
The Frenetti Platform collects data entered by nursing professionals and students. They indicate their current level and their ambition or goal for professional development (i.e., the next expertise level per topic). By learning to read and interpret the data, you will learn how to use it in decision-making and determine where to take action.
Results can be viewed at the individual, team, and organizational levels to determine where learning, development, and professionalization are necessary. Find out if there is a gap between the actual and desired situation. Do this in consultation with each other to set the right direction.
““I realized there were a lot of things we never learned in school.””
Frenetti’s three step plan
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The focus is on strength-weakness analysis, expertise promotion and professionalization.
This step focuses on individual annual or development discussions and team development. Gain quick and targeted insight into 'What is your actual expertise/performance level?' and 'What is your goal?' at individual, team, and organizational levels. By working with different measurement periods, an effect and impact measurement can be made, and whether interventions have the intended result can be assessed.
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The focus is increasing job satisfaction, atmosphere, well-being, professional and staff development through shared strategic decision-making.
Identify which critical indicators to use for improvement related to capacity management and strategic training. Use data technology to set goals and take purposeful actions. Do what is important and urgent, and leave behind what wastes time, cost, and energy.
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The focus is on learning organization and knowledge sharing.
In the context of labor market shortages, it is important to reduce apprenticeship time without compromising the quality of training and education. Link strategic workforce planning and capacity management to Learning & Development. Within the learning environment on the Frenetti platform, a connection can be made with your learning content.
Beeldmateriaal in opdracht van Frenetti verzorgd door:
Maarten de Groot fotografie, info@maartendegroot.com
Myrthe Slootjes, myrthe.slootjes@gmail.com.
Frenetti
Frenetti was founded in 2013 by Freda Vasse, an experienced professional with a 23-year career at the Academic Medical Center - VU in Amsterdam, from a specialized nurse in the pediatric ICU to a practice trainer, care innovator, educational designer, educational scientist, and versatile advisor.
More than ten years ago, she began Frenetti, developing and scientifically validating the Frenetti Measuring Instruments, including the well-known Formative Assessment for Nurses’ Professional Performance (FAN), for caregivers across various roles, functions, and work contexts. In 2018, the software company was established to launch the Frenetti Online platform as a versatile measurement, learning, and optimization system. This platform has been developed by the Frenetti team and other partners.
For universally applicable Frenetti measuring instruments, it is important to continue developing scientific substantiation, testing hypotheses, and exploring possible explanations for the findings. To ensure this, Freda conducts research as an external PhD student in collaboration with the University Medical Center Groningen (UMCG) and the University Medical Center Utrecht (UMCU). Her PhD team consists of Prof. dr. Evelyn Finnema (1st supervisor, UMCG), Prof. dr. Marieke van der Schaaf (2nd supervisor, UMCU), and Dr. Wim Krijnen (co-supervisor, UMCG).continue working on scientific substantiation, hypothesis testing, and possible explanations for the findings. To ensure this, Freda conducts research as an external PhD student in collaboration with the University Medical Center Groningen (UMCG) and the University Medical Center Utrecht (UMCU). Her PhD team consists of Prof. dr. Evelyn Finnema (1st supervisor, UMCG), Prof. dr. Marieke van der Schaaf (2nd supervisor, UMCU), and Dr. Wim Krijnen (co-supervisor, UMCG).
As part of the PhD program, Freda initiates international research to encompass a broader context and diverse perspectives. This enables us to tackle globally relevant issues in the nursing and caregiving profession. We are delighted to share our knowledge and expertise and to collaborate with international partners to improve healthcare globally and promote performance management within healthcare organizations from a highly conscious perspective.
May peace and love be with you.
